Digital Loyalty Cards for Mobile

Ditch the paper cards.

 

Reach your customers where they are… on their phone!

 

Build customer loyalty.

 

Grow your business without working 24/7.

 

All at a price you can afford.

Why have digital loyalty?

The most common loyalty options are paper stamp cards and plastic point of sale cards.

A mobile app from Think Loyalty has all the features of a traditional loyalty program but with lots more benefits. It’s inexpensive, easy to get started, and your customers will get the best possible experience.

In today’s mobile-first world, a digital loyalty program is not just nice to have… it’s essential.

Digital

vs

Paper

You know exactly how many cards are active and how many stamps have been used.

You have no idea how many cards are active or how many stamps have been used.

You can send special offers, notifications and reminders direct to your loyal customers.

You have no way to contact customers until they return to your business.

You can change your card design or program offers at any time.  Quick and simple to try different offers to see what works.

If you want to change your offer or add a new one… that’s a whole new set of cards.

It is very easy to get positive online reviews to build your business. Manage negative reviews before they hit the internet.

You are unable to manage the customer’s experience once they leave your store.

You can analyse your loyalty campaigns, right down to your individual customer. Make informed decisions about growing your business.

Unless you write down every transaction there’s no way to know how your loyalty program is performing other than ‘gut feel’.

Q. What’s the one device people always have with them?

A. Their mobile phone.

Our digital loyalty cards help you engage with customers,  save time and make more money.
Social sharing

Social Sharing

Your customers love you, so let them share the word on today’s grapevine: social media. Recommendations from friends are a proven way to drive sales.

On the go

Communicate

Reach out to your customers. Share instant updates. Link messages to offers. Target customers by location: trigger enticing specials when customers are near your business.

On the go

Manage Anywhere

Run your business from anywhere. Promote your specials, send push notifications, analyse your results, and more… from your phone. Even when you’re not at work.

You clients

Online Reputation

Take control of your online reputation. Our unique customer review platform highlights your good reviews online but sends any bad reviews direct to you to handle offline. 

Make the most of your marketing budget with our mobile-first approach

What we do for you

We build a unique mobile marketing and customer service platform for your business. Designed to capture today’s mobile-savvy clients on the only device they carry with them 24/7.
On the go

Help At Every Step

We guide you in best practices to maximise the impact. Your success is our goal and we’re here to help.

On the go

Digital Marketing Strategy

We help you prepare and implement a successful mobile marketing plan.

On the go

Drive Customers To You

We deliver a program that helps you provide exceptional customer service to increase your sales.

On the go

Competitive Advantage

Get a competetive advantage over other businesses in your area, big and small.

How well do you know your customers?

Who is it for?

If you’re looking to maximise your return on investment for your marketing dollar and provide exceptional customer service then we have a solution for you. Traditional methods are becoming less effective with every passing week. We minimise the amount of time and money you spend promoting your business and serving your clients by leveraging the most effective medium available today… mobile.

Cafes, restaurants, takeaways, pubs, clubs, salons, mechanics, juice bars, retail stores, specialist shops and more.

If you rely on repeat business, we have a solution for you.

Start growing your business today

Take control of your online reputation and stay ahead of your competitors

Frequently Asked Questions

Why does my business need an app?

We are living in a digital age. Studies have shown that if you don’t have a mobile app you’re behind competitors. Giving your customers value and staying in touch reduces your costs and increases customer engagement. A mobile app is the best solution to give you an edge over your competitors. 

Without a mobile app, you’re missing out on sales.

What is a Progressive Web App?

Progressive Web Apps (PWA) have changed the mobile landscape since their introduction in 2015 by Google. PWAs have since gained significant popularity.

This new technology has essentially taken everything that is great about a native app – the functionality, touch gestures, amazing user experience, the power behind the application, push notifications – and transferred it into a mobile web browser.

Essentially, PWAs are mobile apps delivered through the web. New technology allows PWAs to deliver an app-like experience on your browser. It feels like a native app due to the use of an app-shell that provides app-style navigations and gestures. Since progressive apps are built on the web, they are not tied to specific devices. A PWA displays seamlessly and identically on all devices, including desktop, mobile, tablet, or whatever comes next.

What’s more, service workers enable a Progressive Web App to load instantly, regardless of network quality. PWAs are designed to work offline and in areas of low connectivity. With the help of pre-caching, your app stays up-to-date, serving the user with the newest content upon launch. Just like an app, the user is able to save the PWA to their home screen to access it at any time. Making it installable, but without the hassle of downloading it from the app stores.

Native mobile apps come with friction for both the user and the developer. One of the biggest advantages of PWAs over native apps is the elimination of the “app store middleman” i.e. Apple and Google. For Progressive Web Apps, this middleman is completely taken out. There is also no need to manually update the app, as an updated app version will instantly and automatically be available to everyone as soon as you make a change.

Your customer is able to download your PWA without having to find it in an app store. Instead, a PWA is linkable, which means anyone can launch the app straight from a URL. You can share it on social media, email, text message, online ad, or link it to a QR code, and your customer will be instantly immersed in your app.

PWAs are highly discoverable. This means they are easily identified by search engines, allowing them to come up in the search results just like any other web content. PWAs will be treated with traditional SEO, so it gets indexed for more than just the app name, but also the content of the app. It will not be treated as an app specifically, but as a piece of content that can “answer” someone’s “question.” This is another huge advantage over native apps in an app store.

To put this into context, more than 60% of searches are now from mobile devices and this number continues to grow. People are actively using their mobile devices to find content, so imagine your PWA coming up in those search results. For example, someone might be looking for a salon in the area, so they use the Google search bar to start their inquiry. The search results will most likely show directories like Yelp and salon websites. If you own a salon business, your PWA could rank in these searches, driving customers straight from the search results to your app. This first touch is an opportunity to convert your customers. An app-like experience will allow customers to schedule a salon appointment from a UI built for mobile. It’s a seamless process starting with a web search and ending with a completed task in the app.

A PWA can provide the ideal solution for businesses looking to build a compelling, affordable and easily-adoptable mobile experience for their customers. PWAs offer the best of both worlds, they’re easy to find, use and share with all the behaviour and functionality of a native app.

Progressive Web App vs Mobile Website?
PWAs are a hybrid of native apps and mobile websites, but how do they differ from responsive websites? Unlike “old school” mobile websites, PWAs are fast. 53% of users will abandon a site if it takes longer than 3 seconds to load. PWAs load instantly, regardless of network state, and provide fast-to-respond interfaces. This eliminates their dependence on the network, as mobile websites do, ensuring an instant and reliable experience for users. A PWA also updates in the background, so users never need to wait for new content to load.

In addition, traditional mobile websites focus on static information, while PWAs are able to provide users with dynamic functionality. PWAs offer an immersive full-screen experience, allowing customers to place mobile food orders, participate in a loyalty program and contact a business. It can also re-engage users with web push notifications, similar to native push notifications.

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Locations

Hobart, Tasmania 7000

PHONE

0417 686 787